The Supervisor/Dispatcher is responsible for the day to day dispatching and planning of our drivers and equipment.
Responsibilities:
Lead the way in supporting the customer service platform by delivering the resources and vital information about units and any other pertinent detail updating the customer
Establish excellence in building relationships. Mastery of the “ASK”
Match trucks with available loads internally and externally and provide quality output to our customers.
Ensure Owner/Operators, Company Drivers have all the necessary load information for on time, every time and as agreed with the customer.
Knowing all of the drivers and equipment locations at all times from check calls and GPS tracking.
Address any and all issues that arise during the dispatch process
Manage dispatch and dock personnel
Handle and ensure drivers arrive to destination in timely manner
Qualifications:
Must have a High School Diploma or GED
Minimum 2 years of dispatch experience
Minimum 1 year of supervising/managing
Must be capable of working under tight time constraints in a high pressure environment
Have the ability to work independently and as a team member
ASAP Express, Inc is an asset-based 3PL with border crossing certifications throughout North America. We’re passionate about providing end-to-end logistics and expediting services to our clients, saving them money and helping them develop a competitive advantage. We demonstrate our commitment to making a difference by investing in humanitarian efforts around the world.